Contact us

Registry Assistance Office

The AEI Registration Assistance Office (OAMR-AEI) is located at Calle Torrelaguna 58 bis, 28027 Madrid.

Its function is face-to-face assistance in the presentation of applications and instances that are directed to the AEI and to all public administrations.

The opening hours at the OAMR-AEI are from Monday to Friday from 9:00 a.m. to 2:00 p.m. (last appointment 1:20 p.m.). Saturdays, Sundays and holidays closed.

You can submit a Generic Instance with the following form: Generic Instance Form

If the person who makes the request or request in the OAMR-AEI, acts as representative of the interested party, they must be accredited by any means valid in Law that leaves a reliable record of its existence or by authorization signed by the interested party, accompanied by Copies of the DNI / NIE / Passport of the represented and the representative.

If you wish, you can download the following representation form: Representation Form

Face-to-face assistance requires a prior appointment through the following form: Prior Appointment Form

To manage your appointment you must fill in the previous Form and send it to, from where they will send you an email from confirmation indicating the day and time at which you can go to the Agency's Records Assistance Office.

You can only make an appointment for the same ID/Passport/NIE.

At each appointment for the OAMR-AEI, a maximum of two procedures related to the cited or represented person will be carried out.

OAMR-AEI does not provide services to legal persons, who are obliged to interact with public administrations exclusively by telematic means.

The general email address of the OAMR-AEI is the following:

General Electronic Registry of the AGE

You can also submit your requests, writings or documents addressed to the AEI or to all the public administrations (Autonomous Communities, Local Entities, etc.) that are integrated into the Registry Interconnection System, using the General Electronic Registry of the AGE.

To register you must have Electronic DNI or Electronic certificate in force.

With cl @ ve you can only access the search for records.

If you want to make a request it is necessary to have installed Autofirma, since it is the application used for the application signing process.

Access to Electronic Registry.

The General Electronic Registry of the General State Administration is a registry for the presentation of documents for processing destined for any administrative body of the General State Administration, public body or Entity linked or dependent on them, in accordance with the provisions of Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations

Access the Order HAP/566/2013, of April 8, which regulates the Common Electronic Registry .

In order to correctly direct the letter, you must select the AEI in the "Recipient Agency" field. We recommend that you use the Finder. Once the search engine has been opened, select the “State” Administration Level, in the Ministry “Ministry of Science and Innovation” and in the search engine write “state research agency”. The Agency will appear, select it and click on "accept".

The DIR3 codes of the AEI units are the following:

  • EA0041187 State Investigation Agency
    • EA0041188 Scientific and Technical Coordination, Evaluation and Monitoring Division
      • EA0041189 Coordination and Evaluation Branch
      • EA0041190 Subdivision of Transversal Scientific-Technical Programs, Strengthening
      • EA0041191 Scientific-Technical Thematic Programs Branch
    • EA0041192 Economic and Administrative Programming and Management Division
      • EA0041194 Economic Management Branch
      • EA0041193 European Fund Grants Management Branch
      • EA0041195 Administrative Planning and Management Branch
      • EA0041196 Grants Monitoring and Justification Subdivision
    • O00012302 General Registry of the State Investigation Agency
    • EA0041197 General Secretariat
    • EA0041198 Support Unit

Our telephone information service is accessible through the telephone number 060 of the General State Administration.

For calls from abroad: +34 902 887 060

The telephone service hours are as follows:

  • Automatic attention: Accessible 24/7, every day of the year.
  • Attention by a specialized agent:




Monday to Friday:

9: 00-19: 00 hours

Saturdays :

9: 00-14: 00 hours


Except national holidays


Monday to Friday:

9: 00-15: 00 hours

Saturdays :

9: 00-14: 00 hours


Except national holidays

9: 00-14: 00 hours



April 14 (Holy Thursday)

December 24th.

December 31st.

January 1st (New Years)

January 6th (Epiphany of the Lord)

April 15th (Good Friday)

July 25th (Santiago Apóstol)

August 15th (Assumption of the Virgin)

October 12th (Festivity of Hispanidad)

November 1st (All Saints)

December 6th (Spanish Constitution)

December 8th (Immaculate Conception)


Through the following forms you can contact the AEI or request information, raise your doubts or report incidents on the different matters that are the responsibility of this Agency:

General Information Inquiries

Attention to the citizen regarding demands for general information and organizational structure will be carried out:

Consultations on Announcements for Grants

The attention to the citizen referred to the announcements for grants from the Ministry within the framework of the National R+D+i Plan will be carried out:

Consultations on Economic justification

This query form is for the economic management department of your beneficiary entity. If you are an IP or an auditor, contact your management department to make the pertinent query.

IT Consultations

Requests for information related to the operation of the Ministry's computer applications made available to users, among others, those related to the electronic submission of applications, to the Unified Registry of Applicants (RUS), to the Virtual File Folder (CVE) , and the computer incidents that occur in relation to such applications, will be carried out:

For inquiries related to other matters of interest, within the scope of their powers, they may contact the different units of the AEI in the following emails:

Description Email
General Secretary
Scientific and Technical Coordination, Evaluation and Monitoring Division
Coordination and Evaluation Branch
Scientific-Technical Thematic Programs Branch
Subdivision of Transversal Scientific-Technical Programs, Strengthening and Excellence
Economic and Administrative Programming and Management Division
Economic Management Branch
Subdivision of Follow-up and Justification of Grants Economic Justification Inquiries
European Funds Grants Management Branch
Planning and Administrative Management Branch

AEI postal address: C/ Torrelaguna 58 bis, C.P. 28027 – Madrid

How user can formulate their complaints or suggestions by electronic means in the following link: Electronic Office.